Privacy policy
Last updated: July 2, 2026
LifeKit Guides operates this store and website, including all related information, content, features, tools, digital products and services, in order to provide you, the customer, with a curated digital shopping experience.
LifeKit Guides is powered by Shopify, which enables us to provide our website and checkout services to you. This Privacy Policy explains how we collect, use and disclose your personal information when you visit our website, purchase a digital product, access a download, contact us, or otherwise use our services.
Please read this Privacy Policy carefully. By using our website or purchasing from LifeKit Guides, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our website, where you live, and as permitted or required by applicable law, we may collect or process the following types of personal information:
- Contact details, including your name, email address, phone number, billing address and, where applicable, delivery details.
- Payment and transaction information, including payment confirmation, transaction details, order details and the method of payment used.
- Account information, where applicable, including your username, password, preferences and settings.
- Order and product information, including products you view, add to cart, purchase, access, download or request support for.
- Communications with us, including information you provide when contacting us for customer support, download issues or general enquiries.
- Device information, including information about your device, browser, network connection, IP address and other unique identifiers.
- Usage information, including how you interact with or navigate our website.
- Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you visit our website, place an order, create an account, sign up to our email list, contact us, or otherwise provide your information.
- Automatically through our website, including from your device and through cookies or similar technologies.
- From service providers who help us operate our store, process payments, deliver digital products, send emails or provide customer support.
- From Shopify and other trusted partners or third-party services used to support our website and store.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Our Services
We use your personal information to operate our website, process your order, confirm your payment, deliver your digital products, provide access to downloads, send order confirmations, remember your preferences, respond to support requests and improve your customer experience.
This includes helping you access your purchased PDF guides, planners, templates, worksheets or other digital resources.
Marketing and Advertising
If you sign up to our email list or consent to receive marketing, we may use your information to send helpful updates, product news, offers, planning tips, wellness ideas and other LifeKit Guides content.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.
We may also use information about your interaction with our website to help show relevant content or advertisements, where permitted by law.
Security and Fraud Prevention
We may use your personal information to help provide a secure checkout experience, authenticate account activity, detect fraud, investigate suspicious activity, prevent misuse of our services and protect our website, customers and business.
Communicating with You
We use your personal information to provide customer support, respond to enquiries, help with download issues, assist with order questions and maintain our business relationship with you.
Legal Reasons
We may use your personal information to comply with applicable laws, respond to valid legal requests, enforce our terms and policies, resolve disputes and protect our rights, users and business.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business, operational or legal purposes. This may include:
- Shopify, which hosts and powers our online store.
- Payment processors and checkout providers.
- Digital delivery, email, analytics, customer support, cloud storage and technical service providers.
- Marketing or advertising partners, where permitted by law and where relevant to your preferences or consent.
- Legal, regulatory or government authorities where required by law.
- Professional advisers or parties involved in a business transaction, such as a merger, restructuring or sale of the business.
We do not sell your personal information directly for money.
Relationship with Shopify
Our website and checkout are powered by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve Shopify’s services.
Information you submit through our website may be transmitted to Shopify and other third-party service providers, which may be located in countries other than where you live.
Shopify may also use information collected from your interactions with our store and other merchants to help provide enhanced features, improve services, support fraud prevention and deliver a better shopping experience.
To learn more about how Shopify uses personal information, you can review Shopify’s Consumer Privacy Policy through Shopify’s own privacy resources.
Third-Party Websites and Links
Our website may contain links to third-party websites or online platforms. If you follow links to websites not operated or controlled by LifeKit Guides, you should review their own privacy policies and terms.
We are not responsible for the privacy, security, accuracy or content of third-party websites.
Children’s Data
Our website and digital products are not intended for use by children without the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.
Security and Retention of Your Information
We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as needed to provide our services, maintain order records, comply with legal obligations, resolve disputes, prevent fraud and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have certain rights in relation to your personal information, including:
- The right to access or know what personal information we hold about you.
- The right to request correction of inaccurate personal information.
- The right to request deletion of personal information.
- The right to request a copy of your personal information.
- The right to opt out of certain marketing communications.
These rights are not absolute and may depend on the laws that apply in your location.
To exercise your rights, please contact us using the details below.
We may need to verify your identity before processing your request.
Managing Communication Preferences
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.
Even if you unsubscribe from marketing emails, we may still send non-promotional messages relating to your orders, downloads, account, support requests or legal notices.
Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, support checkout features, improve our services and provide relevant marketing.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
International Transfers
Because LifeKit Guides operates online and uses service providers such as Shopify, your personal information may be transferred, stored or processed outside the country where you live.
Where required, we rely on appropriate legal safeguards for international transfers of personal information.
Complaints
If you have concerns about how we process your personal information, please contact us using the details below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, legal obligations or business operations.
Any updates will be posted on this page with a new “Last updated” date.
Contact
For questions about this Privacy Policy, our privacy practices, or to exercise any rights available to you, please contact us at:
LifeKit Guides
Email: support@gmail.com